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Scams and Security

Providing a Secure Online Environment

March 10, 2024

Since developing an internet banking facility, IMB has continued to install robust firewall technology to ensure all information held by it is protected from any attempted external intrusion. All IMB security systems are constantly reviewed and updated to avoid unauthorised access to IMB's internal systems and to member information.

IMB has invested a significant amount of money, time and effort to ensure that members undertaking financial transactions over the internet, do so in a secure and user friendly environment. IMB's internet banking product utilises 128-bit digital certificate encryption technology and secure e-mail to protect members' account information when members undertake online banking. IMB is committed to ensuring that our members have the ability to view their account details and undertake financial transactions in a safe and secure environment.

IMB has adopted the ePayments Code and complies with other requirements relating to the confidentiality, storage and appropriate destruction of members' details and account information.

IMB is a member of the Australian Association of National Advertisers and the Australian Direct Marketing Association, and as part of these memberships, IMB has voluntarily adopted and acts in accordance with the respective Code of Ethics and privacy guidelines relating to advertising and marketing on the internet.

If you believe any unauthorised access has occurred, then please contact IMB on 133 462, 8am to 8pm, Monday to Friday.

Important Information

Your security, our priority

Security is a fundamental right for our customers, and we hold it as one of our core values.

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