Phishing is when fraudsters trick you into providing personal information such as your passwords or account details, enabling them to gain access to your funds.
A few ways they may try are:
- Email - Fraudsters may use authentic looking emails to request your personal details. IMB will never forward an email requesting your password, account details or other personal information nor will we send a link to the login page for Internet Banking.
- Over the Phone - Fraudsters may contact you by phone under the guise that they are from IMB and that there is a problem with your account security and require your account details and passwords to fix the problem. Again IMB will not contact you to ask for your passwords, or bank account details.
- By SMS - Scammers and fraudsters are now targeting your mobile phone by forwarding SMS messages, claiming to be from IMB, asking for your account/password details. IMB will never send an SMS requesting account or password information.
If you suspect that you have received an email, phone call or SMS purporting to be from IMB that you are suspicious about, don’t click on anything or provide information and contact IMB immediately on 133 462.
