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Service Updates

Up-to-date information on scheduled maintenance, service interruptions, changes in branch operations and more.

Stay up-to-date

Keeping you informed on branch changes, scheduled system maintenance and unplanned system interruptions. You can also stay on top by following us on our Facebook and Instagram pages.

Intermittent service disruption - card transactions - Wednesday 28th October 10 PM onwards

October 28, 2026

Intermittent disruptions - eftpos transactions - Tuesday 27th October from 2am

October 27, 2026

Intermittent service disruption - card transactions - Monday 26th October 2am - 5am

October 26, 2026

Incident Banking and other Services Maintentance

October 25, 2026

Planned Maintenance – BPAY View Payments

October 24, 2026

Planned Maintenance – NPP/Osko Services

October 23, 2026

Internet Banking and Mobile App performance issues

October 22, 2026

Planned Maintenance – NPP/Osko Services

October 22, 2026

Planned Maintenance – NPP/Osko Services

October 21, 2026

Planned outage for maintenance

October 14, 2026

Planned outage for maintenance

October 9, 2026

Planned outage for maintenance

October 6, 2026

Reserve Bank of Australia increase the official cash rate

September 29, 2026

Planned outage for maintenance

September 28, 2026

Planned outage for maintenance

September 25, 2026

Planned outages for maintenance

September 22, 2026

System upgrades on Internet and Mobile Banking

September 22, 2026

Osko® real-time payments system outage - Sunday 20th September

September 20, 2026

Planned outages for maintenance

September 20, 2026

Planned card transaction maintenance

September 13, 2026

Mobile App and Internet Banking performance

September 7, 2026

E-statement outage

September 6, 2026

Planned maintenance – BPAY Payments

September 5, 2026

Mobile App and Internet Banking performance issues

September 4, 2026

Planned outages for maintenance

September 4, 2026

Planned System Maintenance

September 2, 2026

Planned outages for maintenance

August 30, 2026

Intermittent issues accessing Internet Banking and the IMB Mobile App, also impacting Card transactions

August 28, 2026

Planned outages for maintenance

August 28, 2026

Planned outages for maintenance

August 25, 2026

Difficulty contacting us by phone

August 24, 2026

Scheduled maintenance on Internet Banking and other services

August 22, 2026

E-statement outage

August 15, 2026

E-statement outage

August 9, 2026

E-statement outage

July 26, 2026

Internet Banking and Other Services Upgrade

July 26, 2026

Planned maintenance – BPAY payments

July 21, 2026

Planned maintenance – BPAY payments

July 18, 2026

Planned outages for maintenance

July 17, 2026

System upgrades on Internet and Mobile Banking

July 14, 2026

Planned outages for maintenance

July 13, 2026

Planned outages for maintenance

July 11, 2026

Planned maintenance – BPAY payments

July 4, 2026

Possible interruptions to card transactions

July 2, 2026

E-statement outage

June 28, 2026

Internet Banking and Other Services

June 24, 2026

Planned outages for maintenance

June 21, 2026

E-statement outage

June 21, 2026

Planned outages for maintenance

June 8, 2026

E-statement outage

June 7, 2026

Planned maintenance – BPAY payments

June 3, 2026

Planned outages for maintenance

June 2, 2026

Planned outages for maintenance

May 28, 2026

Scam Activity Alert

May 19, 2026

Planned Maintenance – Osko® / NPP Payments

May 13, 2026

System upgrades on Internet and Mobile Banking

May 12, 2026

Planned outages for maintenance

May 10, 2026

Reserve Bank of Australia increase the official cash rate 5 May 2026

May 5, 2026

Planned System Maintenance

May 1, 2026

Planned System Maintenance

April 29, 2026

Internet Banking and Other Services

April 14, 2026

Planned System Maintenance

April 12, 2026

Planned System Maintenance

April 8, 2026

Easter Public Holiday – Payment Processing Changes

April 2, 2026

Planned System Maintenance

March 31, 2026

E-statement outage

March 29, 2026

Planned System Maintenance

March 27, 2026

Planned System Maintenance

March 25, 2026

Planned System Maintenance

March 24, 2026

Planned System Maintenance

March 22, 2026

Reserve Bank of Australia increase the official cash rate

March 17, 2026

Planned outages for maintenance

March 12, 2026

Planned outages for maintenance

March 7, 2026

Planned outages for maintenance

March 5, 2026

System upgrades on Internet and Mobile Banking

March 4, 2026

Internet Banking and Other Services

February 22, 2026

Internet Banking and Other Services

February 9, 2026

E-statement outage

February 8, 2026

Planned Industry BPAY Outage

February 5, 2026

Internet Banking Access Issues

January 31, 2026

E-statement outage

January 25, 2026

Planned System Upgrade

December 10, 2025

Planned System Maintenance

December 8, 2025

Osko® real-time payments system outage

November 29, 2025

Internet Banking and Other Services

November 23, 2025

E-statement outage

November 15, 2025

Mobile App Intermittent Issues

November 12, 2025

Planned System Maintenance - Digital Banking Platforms

October 21, 2025

Osko® real-time payments system maintenance

September 18, 2025

Internet Banking and Other Services

August 17, 2025

Mobile App and Internet Banking Slowness

June 18, 2025

System upgrades on Internet and Mobile Banking

June 10, 2025

Real-Time Payments Unavailable

May 29, 2025

Real-Time Payments Unavailable

May 23, 2025

Internet Banking and Other Services

May 18, 2025

System Upgrade

May 12, 2025

Intermittent Digital and Mobile Banking

April 16, 2025

Scheduled maintenance on IMB Bank systems

April 4, 2025

Scheduled maintenance on Internet Banking and other services

March 15, 2025

Planned outages for maintenance

March 12, 2025

Latest news

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Community

Record demand sees 67 community groups share more than $770,000 in IMB Bank Community Foundation grants

At a launch celebration at the IMB Bank Head Office in Wollongong today, the IMB Bank Community Foundation announced the 67 community and not-for-profit organisations that will share more than $770,000 in grant funding.

Oct 27, 2026

Community

Record demand sees 67 community groups share more than $770,000 in IMB Bank Community Foundation grants

At a launch celebration at the IMB Bank Head Office in Wollongong today, the IMB Bank Community Foundation announced the 67 community and not-for-profit organisations that will share more than $770,000 in grant funding.

Oct 27, 2026

Rate changes

IMB Bank announces interest rate changes

Following the RBA’s increase to the official cash rate, today we have announced changes to interest rates on selected loan and deposit products.

Oct 2, 2026

Rate changes

IMB Bank announces interest rate changes

Following the RBA’s increase to the official cash rate, today we have announced changes to interest rates on selected loan and deposit products.

Oct 2, 2026

Scams & security

Scam Alert: IMB Impersonation Emails

We are aware of scam emails currently circulating that impersonate IMB.

Jul 29, 2026

Scams & security

Scam Alert: IMB Impersonation Emails

We are aware of scam emails currently circulating that impersonate IMB.

Jul 29, 2026

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IMB Bank acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to land, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander peoples, cultures and Elders past and present.
The advice on this website has been prepared without taking account of your objectives, financial situation or needs. Before you act on this advice you should consider the appropriateness of this advice in regard to your objectives, financial situation and needs. Lending criteria, terms and conditions, fees and charges apply to IMB loan products. You should consider the relevant terms and conditions and Product Disclosure Statement before deciding whether to acquire any of the products or facilities shown on this website. View our Target Market Determinations.
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