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Service Updates

System update on our Osko® real-time payments

November 22, 2023

7.05am: Due to an issue with our service provider, Osko® real-time payments are temporarily unavailable. Members can use non real-time payments as an alternative. We are working towards a solution and will update you as soon as we can. All other services are operating as normal.

10.00am: Our service provider has solved this morning's issue and Osko® real-time payments are now back in operation. Any real-time payment you expected to receive but you cannot see may have failed and may need to be attempted again. Please verify with the sender. Sorry for the inconvenience and thanks for your patience.

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