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Service Updates

Payment errors on some transactions

July 31, 2023

Due to a service provider experiencing a technical issue overnight, some payments across a range of financial institutions have been impacted in different ways. The services include Pay Anyone, Direct Debits and Direct Credits. Members can still make payments with BPAY, Osko®, ATM, EFTPOS, Visa and digital wallet transactions. We are working with our vendor to resolve the issue and apologise for any inconvenience this may have caused. Our team is standing by if you have any queries. Thank you for your patience.

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