Send us a message via our online General Enquiry Form and we'll email or call you back - whichever is your preference.
PO BOX 2077
Wollongong NSW 2500
(02) 4298 0310

We strive to provide the best customer service and banking solutions. If you have a complaint in regard to IMB service or products, you should contact IMB on 133 462 to discuss the matter.
To find out further information, please review Member Dispute Resolution Guide
Please serve all statutory notices and legal documents (such as subpoenas, writs, garnishee orders and notices to produce) on IMB by mailing or hand delivering them to our registered office, addressed to:
We want to empower you with the knowledge to stay vigilant, protect your finances and act quickly if you suspect you’ve been targeted.