Report a missing card

Forgotten password

Home loan refinancing

Online term deposits

Online, on the phone,
in-person

Our friendly team are here to help from our Australian contact centre, in our branch network and wherever works for you.

HELPFUL LINKS

Report a missing card

Forgotten password

Notify IMB of travel

Give us a call

Give our team a call to get immediate assistance.

imb hours

IMB support hours

Monday - Friday: 8am - 8pm
Saturday: 9am - 4pm

Call 133 462 (Aus)

Call +61 2 4298 0111 (Int)

After hours

After hours support

For urgent support outside of IMB hours.

Call 1800 252 730

SHARE TRADING

Share trading information

Monday - Friday: 9am - 5pm

Call 1300 366 452

Banking Details
BSB:	641 800
Swift Code: _{Please note: there are times when the overseas or Australian intermediary bank do not reconcile the swift code with IMB because the swift code belongs to our vender so the payment must include “for on forwarding to IMB Bank”.}	ASLLAU2C
Institution Name:	IMB LTD
Institution Address:	47 Burelli St, Wollongong 2500 NSW AUSTRALIA
ABN:	92 087 651 974

Send us a message

Online enquiry

Send us a message via our online General Enquiry Form and we'll email or call you back - whichever is your preference.

Mail

PO BOX 2077
Wollongong NSW 2500

Fax

(02) 4298 0310

Find your local branch

home loans

Our mobile lenders can come to you

Our mobile lenders come to you – anytime, anywhere. Our experienced team has the local knowledge and expertise to help you make an informed choice on your home loan, hassle-free.

Find a mobile lender

business support

Dedicated Business Banking Managers

No business is like the other. That’s why we provide a dedicated Manager for our Business Banking clients. With decades of experience, they’re there for you when you need them to help your business grow.

Make a media enquiry

Please direct any media enquires to Karina Lamb, Director, Res Publica:

Mobile

Call 0402 128 161

Email

klamb@respublica.com.au

we're listening

Complaints and dispute resolution

We strive to provide the best customer service and banking solutions. If you have a complaint in regard to IMB service or products, you should contact IMB on 133 462 to discuss the matter. 
‍
To find out further information, please review Member Dispute Resolution Guide

Your security, our priority

Security is a fundamental right for our customers, and we hold it as one of our core values.

How to stay secure

Helpful resources on how you and your family can stay safe.

Types of fraud and scams

Learn about the types of fraud and scams.

Security updates

Stay up-to-date on the latest scams and protect yourself and your family.

How We Can Help

We've been supporting our members for over 145 years

Chat with us online, on a phone, video call or in person.

Empowering our users with streamlined digital banking solutions.

Disaster relief support and help through financial stress.

Home loan family

Damian and Elissa from Newcastle

It really eased our minds to know that Vanessa was all over the process and going to let us know what to do at each step.

Home loan family

Kate Munro from the Illawarra

I would definitely point my friends in the direction of IMB if they were looking for a car loan.

Home loan family

Ken and Lauren from Shellharbour

It was the best thing I have done. Don’t wait. Do it and start planning for your future

why us

IMB Bank is one of the most enduring financial institutions in the country, helping people achieve their financial goals for over 145 years.

IMB Bank acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present, and emerging cultural knowledge holders.

The advice on this website has been prepared without taking account of your objectives, financial situation or needs. Before you act on this advice you should consider the appropriateness of this advice in regard to your objectives, financial situation and needs. Lending criteria, terms and conditions, fees and charges apply to IMB loan products. You should consider the relevant Terms and Conditions and Product Disclosure Statement before deciding whether to acquire any of the products or facilities shown on this website. View our Target Market Determinations.

© IMB Ltd trading as IMB Bank

BSB 641 800 | ABN 92 087 651 974 | AFSL 237 391 | Australian Credit Licence 237 391