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IMB’s existing cheque services provider won’t be supporting the service after 31 May, 2021. To keep offering this service, we’re changing to a new cheque services provider, which means for all cheque book users:

  • Any cheques you have written or may write from your current chequebook which are presented for payment by a payee after 31 May 2021, will not be honoured
  • If you’ve used a cheque to pay someone recently, or you’re aware that a cheque you’ve written has not been presented for payment yet, please encourage them to bank the cheque promptly to ensure they’re paid or discuss alternate payment methods such as those set out below.

What does this mean for you if you are a regular cheque user?

We’re sending you a replacement chequebook which will arrive before the end of May. When it arrives, please securely destroy your current chequebook.

What does this mean for you as an irregular cheque user?

Your existing chequebook should be securely destroyed. If you do wish to continue to use cheques to make payments, please reach out to us and we’ll send you a new chequebook

There are more convenient ways to pay and be paid

You have a range of safe, secure, and convenient ways you can pay someone as an alternative to a chequebook, including: 

If you need us, we’re here. You can call our team on 133 462, Monday to Friday from 8am to 8pm and on Saturdays from 9am to 4pm. You can also send them a secure email through Internet Banking or chat privately through our Mobile Banking App.


Why choose us?

Established in 1880, we have been helping people achieve their financial goals for 140 years and are rated by Forbes as one of the World’s Best Banks. We offer a full range of competitive banking, including home and personal lending, savings and transaction accounts, term deposits, business banking, and can arrange financial planning, insurance and travel products.

We provide simple and secure digital banking solutions online and on mobile, and members enjoy access to free automated phone and internet banking, and a team of professionals at our locally based contact centre. With a growing branch network throughout the Illawarra, Sydney, NSW South Coast, Newcastle/Hunter, the ACT and Melbourne, we have a lending specialist in every branch and a team of mobile lending specialists who will come to you.

Find out more