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What should I do if I am selling or giving away my mobile phone or tablet which has the app installed?

Before selling or giving away your device you will need to have the device deregistered by contacting IMB Bank on 133 462 (Monday - Friday 8am - 8pm or Saturday 9am - 4pm).

Prior to selling or giving your device away we recommend that you restore it to its factory settings to ensure all your personal data is erased.

These actions are not reversible so make sure that all content is backed up or on another device before proceeding.

To restore your device to its factory settings, find the ‘Reset’ section of your device’s settings menu and follow the prompts.

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