Someone is trying to pay me, and they are getting a ‘No Match’ outcome. What should I do?

Confirm they are using the correct BSB and account number and your full legal first and last name. If all the details being used are correct, please call us on 133 462 or visit an IMB branch for assistance.

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IMB Bank acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present, and emerging cultural knowledge holders.

The advice on this website has been prepared without taking account of your objectives, financial situation or needs. Before you act on this advice you should consider the appropriateness of this advice in regard to your objectives, financial situation and needs. Lending criteria, terms and conditions, fees and charges apply to IMB loan products. You should consider the relevant Terms and Conditions and Product Disclosure Statement before deciding whether to acquire any of the products or facilities shown on this website. View our Target Market Determinations.

BSB 641 800 | ABN 92 087 651 974 | AFSL 237 391 | Australian Credit Licence 237 391