Help Centre

My loved one has recently passed away. What do I need to do?

We understand that this is a difficult and emotional time. Our Deceased Estates Guide should assist you understand the steps that need to be taken to finalise your loved one’s accounts.

Please notify us as soon as possible so we can assist you through this process.

You can notify us by:

  • visiting one of our branches
  • calling us on 133462 (8:00am to 8:00 pm Monday to Friday, 9:00am to 4:00 Saturday)
  • completing the Deceased Estates Notification Form and sending it to:

Deceased Estates
IMB Ltd,
PO Box 2077,

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Our friendly branch staff are looking forward to helping you achieve your financial goals.