I have entered my app PIN incorrectly and am blocked, how do I reset it?

If you've entered your app PIN incorrectly 3 times your access to the app will be blocked.

To unblock your access you can:

Re-register your device by tapping “Reset PIN” and follow the steps above.

Contact us on 133 462 (Monday - Friday 8am - 8pm or Saturday 9am - 4pm) for assistance.

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IMB Bank acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present, and emerging cultural knowledge holders.

The advice on this website has been prepared without taking account of your objectives, financial situation or needs. Before you act on this advice you should consider the appropriateness of this advice in regard to your objectives, financial situation and needs. Lending criteria, terms and conditions, fees and charges apply to IMB loan products. You should consider the relevant Terms and Conditions and Product Disclosure Statement before deciding whether to acquire any of the products or facilities shown on this website. View our Target Market Determinations.

BSB 641 800 | ABN 92 087 651 974 | AFSL 237 391 | Australian Credit Licence 237 391