How do I turn off fingerprint or Face ID sign in for the app?

Tap 'Menu' and within the 'Settings' slide the Touch ID or Face ID switch to “OFF", for Android users this toggle is called 'Biometrics'. The next time you open the app you will use your app PIN to sign in.

Need support?

Contact us

Get in touch with one of our Australia-based team.

Call 133 462

Send a message

Locate us

Our friendly branch staff are looking forward to helping you achieve your financial goals.

Find a branch

IMB Bank acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present, and emerging cultural knowledge holders.

The advice on this website has been prepared without taking account of your objectives, financial situation or needs. Before you act on this advice you should consider the appropriateness of this advice in regard to your objectives, financial situation and needs. Lending criteria, terms and conditions, fees and charges apply to IMB loan products. You should consider the relevant Terms and Conditions and Product Disclosure Statement before deciding whether to acquire any of the products or facilities shown on this website. View our Target Market Determinations.

BSB 641 800 | ABN 92 087 651 974 | AFSL 237 391 | Australian Credit Licence 237 391