Ensuring your accounts are safe and protecting you from scams and fraud is IMB’s priority. That’s why it’s important to make sure your personal information is up to date and accurate on a regular basis.
Keeping your current details up to date and accurate, helps us play a vital role in detection, prevention and disruption of financial crimes, scams, and fraud.
It's important to check and verify your details even if they haven’t changed.
Step 1. Logon to your IMB Mobile App.
Step 2. Tap the “Menu” on the right base of your screen.
Step 3. Tap on “Manage Account”, then “Personal Details”.
Step 4. Click on “View Details” button. Then click on “Send a Code to Mobile Number” button, and enter the code sent via SMS into the “Authentication Code” field.
Step 5. On the Contact Details page, review and/or update your details including Home Phone, BusinessPhone, Mobile^, Email, Residential Address and select the tick box if “Mailing address is different” then check/update your Mailing Address.
Step 6. Click “Change”.
^ If your Mobile number is incorrect or needs to be updated, please call us on 133 462.
Step 1. Logon to Internet Banking.
Step 2. From the top navigation menu select “Other Services”.
Step 3. Select “Personal Details”.
Step 4. Click on “View Details” button.
Step 5. Click on “Send a Code to Mobile Number” button.
Step 6. Enter the code sent via SMS into the “Authentication Code” field
Step 7. On the Contact Details page, review and/or update your details including Home Phone, Business Phone, Mobile^, Email, Residential Address and select the tick box if “Mailing address is different” then check/update your Mailing Address.
Step 8. Click “Change”.
^ If your Mobile number is incorrect or needs to be updated, please call us on 133 462.
If you prefer, you can call us on 133 462 or visit a branch to update and/or verify your details.
For the purposes of the Financial Claims Scheme a depositor includes individuals (including Sole Traders), companies, trusts (including superannuation funds), registered cooperatives and partnerships. The Financial Claims Scheme applies a guarantee of up to $250,000 for each type of depositor at each institution, so for example, if you hold funds with IMB in your own name as an individual and other funds as trustee of a trust, your personal funds will be guaranteed up to $250,000 and the trust will be entitled to its own separate guarantee of up to $250,000 as the trust is a separate type of depositor.
You can activate an IMB Visa Debit Card from the Mobile App or Internet Banking.
For Mobile App:
For Internet Banking:
Term deposits are a savings account that earns a fixed rate of interest over a defined term that you choose, usually between one month and five years. Your money is locked away for the term and you need a minimum amount to open a term deposit. Explore IMB's range of Term Deposits to secure your rate and term.
You can view a full list of fees and charges associated with your deposit account in the PDS - Fees, Charges and Limits.
Security is a fundamental right for our customers, and we hold it as one of our core values.
General
You should consider the Product Disclosure Statement before making a decision about IMB products and facilities. Target Market Determination available here. Fees and charges may apply, see the PDS – Fees, Charges and Limits for more details. Information current at date of appearance and subject to change.
1. Fees apply to international transactions and transactions performed via non-IMB channels.