Home
Help Centre

What are the new password rules?

Select a password that has no connection to you (for example, do not use pet names, or nicknames), is lengthy and contains a mixture of alphabetical, numeric and special characters so that is more difficult to guess. Your Internet Banking password must include at least:

One uppercase letter (A – Z)

One lowercase letter (a – z)

One number (0 – 9)

One special character (such as !, @, #, $, %, etc.)

Your Internet Banking password must include at least 8 characters

Need support?

Contact us

Get in touch with one of our Australia-based team.

Locate us

Our friendly branch staff are looking forward to helping you achieve your financial goals.