You must have logged on to IMB Bank internet banking at least once to be able to register your device for the Mobile Banking App.
To register your device for the app you will need your internet banking member number and password. Then follow these simple steps:
Download the app
The registration screen will be displayed
Enter your IMB Bank member number & internet banking password and tap 'Sign in'
You will be sent a one-time security code via SMS to your registered mobile number. Enter the passcode and tap 'Submit'
Read and acknowledge your agreement with the Terms and Conditions
Create and confirm a 4-digit PIN to use for the mobile banking app (your PIN).
If your device has biometric sign in you will be asked if want to use a biometric method to access the app.
When selecting your PIN, it is important to remember not to use anything that can be easily associated with you including but not limited to:
Date of birth
Marriage date
Bank account numbers
Family members details
Car-rego numbers
Licence numbers
Personal telephone numbers
Consecutive numbers or numbers that form a pattern
Please refer to IMB's PDS for further details on how to protect the security of your access codes.
IMPORTANT:
The app PIN applies to the device on which you have downloaded the app. If the app is installed on multiple devices (e.g. phone and tablet), an app PIN will need to be set up for each device. The app PINS are independent of each other, but you can set the same PIN across multiple devices. Please refer to IMB’s Mobile Banking App terms and conditions that apply to your use of fingerprint sign in to access the App.
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