Natural Disaster Relief

Helping you get back on your feet

If you’ve been financially impacted by floods, storms or bushfires, we’re here to help.

Please call us on 133 462 to discuss your situation and the support options available to you. The sooner you reach out, the more ways we can help.

What support is available?

IMB Home Loan customers

Your support may include:

• pausing or reducing your loan repayments for a period of time
• accessing your redraw to cover emergency expenses
• restructuring your loans to lower your repayments.

*Please note that if you pause or reduce your home loan repayments, interest will continue to be added to your loan balance. This means that your loan balance will progressively increase.

IMB Personal Loan customers

Your support may include:

• pausing or reducing your loan repayments for a period of time
• accessing your redraw (if available) to cover emergency expenses
• restructuring your loans to lower your repayments.

*Please note that if you pause or reduce your personal loan repayments, interest will continue to be added to your loan balance. This means that your loan balance will progressively increase.

IMB Deposit Account customers

Your support may include:

• waiving of term deposit break costs
• waiving of any transaction fees for up to three month.

• waiving of dishonour fees.

Allianz insurance customers

If you’ve been affected by a natural disaster and have Allianz home or motor insurance, it’s a good idea to lodge a claim as soon as possible. Lodge a claim online or contact Allianz on 1300 555 030.