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IMB would like to endeavour to assist our Members in the event of a natural disaster. IMB's Disaster Relief Package is designed to assist IMB Members who reside in the affected areas and who have been directly impacted by the disaster.

Affected IMB members should call 133 462 and speak with one of our consultants to discuss your situation and needs.

Assistance which IMB may be able to offer:

IMB Deposit Accounts

  • Waiving of all transaction fees for up to three months
  • Waiving of debit card replacement fees
  • Waiving of term deposit break costs
  • Waiving of dishonour fees

IMB Loans

  • Members experiencing financial hardship can apply for assistance by calling into any IMB branch or calling us on 133 462 and you will be referred to the appropriate consultant to discuss your needs.
  • IMB’s current Hardship Policy may be applied, where appropriate.
  • IMB’s Hardship Policy may be viewed here.

Relief to IMB Mastercard credit card holders may be provided on a case-by-case basis from Card Services with a view to providing tailored, ongoing solutions as needed.

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Why choose IMB Bank?

Established in 1880, IMB has been helping people achieve their financial goals for 139 years. IMB offers a full range of banking solutions including home and personal lending, savings and transaction accounts, term deposits, business banking, financial planning and can arrange a wide range of insurance and travel products.

IMB has a growing branch network throughout the Illawarra, Sydney, NSW South Coast, the ACT and Melbourne. We have a lending specialist in every branch and a team of mobile lending specialists who will come to you. IMB members enjoy access to free automated phone and internet banking and a team of professionals who are just a phone call away at our locally based call centre.

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