Back to
Help Centre
Back to
Help Centre

Account Support

A list of the most frequently asked question to make banking with IMB simple.

Frequently asked account questions

Can I register a card with Samsung Pay when I am outside Australia?

How can I find my member number?

How can I provide instructions for the maturity of my term deposit?

How can I register for Internet Banking?

View All

We're here to help

Contact us

Get in touch with one of our dedicated Australian based support.
Call 133 462
Send a message

Locate us

Our friendly branch staff are looking forward to helping you achieve your financial goals.
Find a branch
Quick Links
Rates & Fees
Tools & Calculators
Financial Wellbeing
Important Information
IMB Bank
About Us
Community Foundation
Investor Centre
Careers
Broker Centre
Our Members
Mobile Banking App
Scams & Security
Banking Help
Open Banking
Help & Support
Contact us
Find a branch
Help Centre
Financial Assistance
LegalPrivacy policy
IMB Bank acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present, and emerging cultural knowledge holders.
The advice on this website has been prepared without taking account of your objectives, financial situation or needs. Before you act on this advice you should consider the appropriateness of this advice in regard to your objectives, financial situation and needs. Lending criteria, terms and conditions, fees and charges apply to IMB loan products. You should consider the relevant Terms and Conditions or IMB Member Guide to Transaction Banking - Product Disclosure Statement before deciding whether to acquire any of the products or facilities shown on this website. Target Market Determinations available here.
© 2023 IMB Ltd trading as IMB Bank
BSB 641 800   |   ABN 92 087 651 974   |   AFSL 237 391   |   Australian Credit Licence 237 391