Help Centre

What if I have Power of Attorney (POA) or I am an authorised signatory (ATO) on their accounts?

As at the date of death, all signing authorities on accounts cease to apply.

At the time we are advised of the member’s passing, any ATOs or POAs on the deceased member’s accounts will no longer have access to the account(s). If you have a card linked to the deceased person’s account then this will be cancelled.

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