Help Centre

What happens to Visa Debit Cards or Cashcards in the deceased person’s name?

All Visa Debit Cards and Cashcards for IMB accounts held by the deceased person, or held by those with authority to operate on the deceased person’s accounts (e.g. ATO or POA), will be stopped and should be provided to IMB or securely destroyed (i.e. ensure you cut through the chip).

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