Help Centre

What happens to accounts in the deceased person’s name only?

Once we have been notified that a member has passed away, we will place a freeze on any accounts held solely in the deceased member’s name and not allow any further withdrawal transactions. Costs associated with the Estate i.e.funeral costs, may be paid on request. Deposits will continue to be accepted into the accounts, however any cheques to be deposited must be payable to the deceased.

Generally, we will also cancel any authorities that allowed a third party access to the account.

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