Help Centre

What are the two options to Block an Active Card?

Option a) To a Block an active card, either Permanently or Temporarily, select the Block Card option that appears in the drop-down list when you click on the Cards tab.

Option b) Select the Card List option from the Cards tab and choose either the Permanently Block Cardor Temporarily Block Card option for the account you would like to Block.

Note: Temporarily Blocking a card will stop all physical card transactions but will leave your digital cards active and you will be able to reactivate the card if you need. Permanently Blocking a card will cancel all cards, physical and digital and you will not be able to reactivate it.

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