Home
Help Centre

Can I use the funds of the deceased member’s account to for funeral expenses?

We may be able to assist with paying the costs of the funeral from the accounts of the deceased. This is subject to there being funds available. If there are not enough funds, we may make a part payment with the funds available. If the funeral expenses have not been paid, provide us with the original tax invoice (or original certified copy) and we will make the payment on your behalf.

If you would like to claim for funeral expenses already paid, provide us with the original tax invoice and receipt, with the payee’s name clearly stated, and we may reimburse the payee directly.

Need support?

Contact us

Get in touch with one of our Australia-based team.

Locate us

Our friendly branch staff are looking forward to helping you achieve your financial goals.