Disaster relief support

Have you been impacted by the floods in NSW?

We’re here to help.

We’ve created a Disaster Relief Package to help our members living in affected areas and who have been impacted by the disaster.

If you've have been impacted by the disaster, or are in financial hardship for other reasons, please call 133 462 and speak with one of our team to discuss your situation and how we may help.

Assistance we may be able to offer affected members:

IMB Deposit Accounts

• Waiving of any transaction fees for up to three months
• Waiving of debit card replacement fees
• Waiving of term deposit break costs
• Waiving of dishonour fees

IMB Loans

• Members experiencing financial hardship can apply for assistance simply by calling us on 133 462 and one of our team will work through your options which may include restructuring of loans and/or suspending payments for a period of time.
• More information about IMB’s hardship assistance may be viewed here.

Allianz insurance customers

If you have been affected by a disaster and need to lodge a claim, the Allianz team is ready to help. If you have experienced damage it is a good idea to lodge a claim as soon as possible.

Lodge a claim online or contact Allianz on 1300 555 030