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27 October, 2021

Corrimal Branch

Our Corrimal branch is closed today, Wednesday October 27, for deep cleaning after a confirmed COVID-19 case visited the branch on Monday October 25. If you were in the Corrimal branch between 9am and 5pm on Monday, please get tested immediately and isolate until a negative result is received.

 

6 October, 2021

Unanderra Branch

Our Unanderra branch has been identified as a COVID-19 venue of concern by NSW Health. Anyone who visited the branch on Tuesday, 28 September between 11.15am and 11.25am should get tested and isolate immediately until a negative result is received.

The branch has been deep cleaned and is open.

 

1 October, 2021

Service Update: COVID-19

Covid-19 venues of concern

IMB Warrawong Branch – reopened, 9am Friday 1 October

Our Warrawong branch has reopened after being identified as a Covid-19 venue of concern by NSW Health.

We’ve taken all necessary action to ensure the safety of our customers and staff including a deep clean of the branch.

If you visited our Warrawong branch during the periods listed below, please check the NSW Health website for updates and advice on testing and isolation requirements.
 

Visitation periods for Warrawong branch:

Monday, 27 September 9.00am – 5.00pm

Tuesday, 28 September 9.00am – 5.00pm

 

IMB Goulburn Branch – reopened, 9am Thursday 30 September

Our Goulburn branch has reopened after being identified as a Covid-19 venue of concern by NSW Health.

We’ve taken all necessary action to ensure the safety of our customers and staff including a deep clean of the branch.

If you visited our Goulburn branch during the period listed below, please check the NSW Health website for updates and advice on testing and isolation requirements.
 

Visitation period for Goulburn branch:

Wednesday, 22 September 9.20am – 9.45am 

 

29 September 2021

Covid-19 venues of concern

IMB Warrawong Branch

Our Warrawong branch has been identified as a Covid-19 venue of concern by NSW Health.

The branch is closed until further notice for deep cleaning and to allow our teams to isolate while they await their test results.

If you have visited the branch on the day and times listed below, please check the NSW Health website for updates and advice on testing and isolation requirements.
 

Visitation period for Warrawong branch:

Monday, 27 September 9.00am – 5.00pm

Tuesday, 28 September 9.00am – 5.00pm
 

We will provide further updates on our branch operations on this webpage.

 

IMB Goulburn Branch

Our Goulburn branch was recently identified as a Covid-19 venue of concern by NSW Health.

The branch will reopen on Thursday, 30 September at 9.00am.  We have taken all necessary action in line with the health advice to ensure the safety of our members and staff, including a deep clean of the branch.

If you have visited the branch on the day and times listed below, please check the NSW Health website for updates and advice on testing and isolation requirements.
 

Visitation period for Goulburn branch:

Wednesday, 22 September 9.20am – 9.45am
 

We will provide further updates on our branch operations on this webpage. 

 

25 June 2021

IMB Wynyard branch closed Monday 28 June 2021

Following the tightened restrictions introduced by NSW Health in the Sydney CBD, our Hunter St branch will be closed on Monday, June 28 for the wellbeing of our customers and team. We will update you as the situation changes.

All other branches remain open and will be following COVID-safe protocols.

 

24 June 2021

As the situation in NSW continues to evolve, our team is still ready to assist you. We will be following best practices as laid out by the NSW Government and health authorities.

Impacted areas

Our branches in the Sydney (including Picton), Wollongong and Shellharbour areas are all in the impacted areas and will be serving new customers and members under the conditions listed below.

In our branches

All of our branches are currently open in each of their usual operating hours, Monday to Friday.

Reduced branch capacity

As per the new mandated guidelines, each of our branches will have a reduced capacity. This number will be clearly displayed at the front of each branch. We appreciate your patience during busier periods.

Masks

It is mandatory that masks be worn in our branches in impacted regions, by both our team members and our customers. Masks are also to be worn in our Melbourne branch as per current Victoria guidelines.

If you do not have a mask, please ask a member of the IMB team and we will provide one for you.

Hand Sanitiser

Is available to all our customers when in our branches.

Other ways to bank with IMB

There are many ways you can bank with us that don’t require you to visit our branches, including Internet Banking, the IMB Mobile App, Phone Banking and calling our team on 133 462. The full range of options can be found on our Ways to Bank page.

Stay safe

IMB will continue to monitor the Government and NSW Health advice closely and provide updated information and advice as required.

Please stay safe, and reach out to our team on 133 462 if you need. We are here to help.
 


Branch updates

Narooma Plaza Branch Opening

Now Open

The temporary IMB Bank branch in Narooma Plaza (the ex-Millers store unit) is now open for business! We greatly appreciate the patience of our members.

Our new branch is temporary for now and as such will open as a cashless branch. The branch is staffed by familiar, friendly faces and open to all enquiries and digital banking solutions.

For those that need fast cash, there are a number of ATMs in the Plaza and many now don’t charge an ATM withdrawal fee (if there is any charge it will be advised at the start of the transaction).

Our staff can also provide you with a Cashcard if you don’t already have one, which in turn will allow you to perform cash transactions at the Post Office if you don’t want to travel to one of our other nearby branches.

Helen and the team are looking forward to seeing you.

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