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Why we're with IMB...

Peter and Chris
from Integrity Pumps



For this manufacturing business, banking is about more than the numbers.

In August 2004, Integrity Pumps opened for business. As the month closed, turnover came in at a tidy $45,000. 

“We thought we were made,” laughs Director Peter Smith, who founded Integrity with his son, Chris. “Things are a lot different now.” 

Indeed. Today, the Unanderra-based supplier and servicer of industrial pump equipment employs 22 people and services more than 500 clients nationwide. Turnover exceeded $10 million in FY20, with continued growth in the mining, commercial food production and municipal sectors. Integrity has recently added Japanese company Tsurumi Pumps to its distribution portfolio. To accommodate the growing inventory and streamline production, the company has leased a second premises. IMB has been there for most of the journey. 


“IMB is just more personal,” Chris continues. “It never feels like it’s about the money.” 

“We started with IMB,” says Director Chris Smith. “But we had to work with another bank when we took on the distributorship of US brand Wilden Pumps. Because Peter and I are the guarantors of Integrity, we had to switch our home loans over as well. We lasted about a year – I couldn’t wait to get back. We hated it. You become a number with the bigger banks. Our account manager wouldn’t get back to us for a week or would be fobbing us to the Business Banking telephone centre. “IMB Bank is our preferred financial institution, a real partner with our business,” says Peter.

“There’s trust in the relationship; trust and flexibility. We’ve built a friendship more than anything.”

How we can help your business...

business support

Our Business Banking Specialists can help you get the fast, tailored support you need to grow your business and keep your customers happy.

a business account

Flexible and convenient banking for your business.

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loans & finance

Purchase property, equipment, pay staff or suppliers with a business loan.

payment options

Get paid fast:
online, in-store, on the go.

easy payroll options

Manage your payroll with the convenience of internet banking.

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investment & saving

Put money aside, be prepared and earn interest on your success.

IMB Ltd. trading as IMB Bank. ABN 92 087 651 974. AFSL/Australian Credit Licence 237 391.